Privacy Policy

Effective date: 25 October 2025

Vertice Global (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal data in connection with our razor blade manufacturing and related services, including OEM manufacturing, the Silvermax product line and enquiries made through our website or other channels.

1. About us

Vertice Global is a razor blade manufacturing company based in Shamirpet, Hyderabad, Telangana, India. Company incorporated on 10 December 2014. For the purposes of data protection laws, our contact details are below in section 13.

2. Information we collect

We collect information you provide directly and information automatically gathered when you interact with our services:

  • Contact data: name, company, job title, email address, phone number and postal address (for quotes, orders, enquiries).
  • Transactional data: order history, invoices, quotations and payment details required to process transactions (note: we do not store full card details; these are processed by our payment providers).
  • Technical & usage data: IP address, device type, browser, pages visited, referrer and analytics data collected via cookies and similar technologies.
  • Marketing preferences: your preferences for receiving communications from us.
  • Other data: any information you submit in free-text fields, attachments, or correspondence (e.g., technical specifications, RFP documents).

3. How we use your personal data

We use personal data for the following purposes and on these legal bases:

  • To provide services and fulfil contracts: processing enquiries, producing quotes, delivering OEM orders, warranty & after-sales support — necessary for performance of a contract.
  • To communicate with you: respond to requests, send order updates and technical information — legitimate interests and/or contractual necessity.
  • For marketing: with consent, we may send newsletters, product updates and offers. You may opt out at any time.
  • To improve our services: analytics and product development for quality, safety and operational improvement — legitimate interests.
  • Compliance and safety: to comply with legal obligations, resolve disputes and enforce policies — legal obligations and legitimate interests.

4. Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember your preferences and understand usage patterns. Cookies may be categorised as:

  • Essential: required for site functionality.
  • Performance & analytics: to measure site usage and improve experience.
  • Marketing: used to deliver relevant advertising where applicable.

You can manage cookie preferences via your browser or any cookie banner we present on the site. Blocking cookies may limit functionality.

5. Sharing and disclosure

We may share personal data with:

  • Service providers: third-party vendors who support our business (hosting, analytics, payment processors, shipping, customer support).
  • Business partners: partners involved in fulfilment of a contract (logistics, OEM partners) when necessary to complete your order.
  • Legal and regulatory authorities: where required by law or to protect our rights, safety and property.
  • Corporate transactions: in the event of a merger, sale or reorganisation, personal data may be transferred as part of that transaction (with appropriate safeguards).

6. International transfers

As a company that conducts business globally, your personal data may be transferred, processed and stored in countries outside your own. Where transfers occur, we ensure appropriate safeguards — such as standard contractual clauses or equivalent protections — are in place to protect your data.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements. Typical retention periods:

  • Transactional records and invoices: 7 years (or as required by local law).
  • Marketing consent and preferences: until you withdraw consent.
  • Support and warranty records: as long as reasonably necessary to provide services and fulfil legal obligations.

8. Your rights

Subject to local law, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or erasure of your personal data.
  • Object to or restrict certain processing activities.
  • Request portability of your data in a commonly used machine-readable format.
  • If we rely on consent for processing, you may withdraw consent at any time without affecting processing before withdrawal.

To exercise your rights, contact us using the details in section 13. We will respond in accordance with local law.

9. Security

We implement administrative, technical and physical safeguards designed to protect your data from unauthorised access, use or disclosure. Measures include access controls, encryption where appropriate, and security reviews. However, no system is completely secure — if you believe your interaction with us is no longer secure, please notify us immediately.

10. Children’s privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete the information.

11. Third-party websites and services

Our site may contain links to third-party websites. This policy does not apply to external sites — we recommend reading the privacy policies of those sites before providing personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time. If changes are material, we will provide appropriate notice (for example, via our website or email). The “Effective date” at the top shows when the policy was last updated.

Note: This policy provides an overview. Specific contractual or regional requirements (for example GDPR in the EU or CCPA in California) may give rise to additional rights or disclosures. Where applicable, we will provide region-specific information and consent mechanisms.

13. Contact us

If you have questions, requests or complaints about this Privacy Policy or our data practices, please contact:

Vertice Global Private Limited,
Keshavaram(V), Shamirpet(M) – 500101,Telangana, India.
Email: care@verticeglobal.com
Phone: +91-7095823399